Returns & Refunds
Returns & Refunds
At Matt Williford Fine Art Nature Photography, every piece is produced to order using museum-quality materials and crafted to the highest archival standards. Each print is created specifically for its collector, making every purchase unique.
For this reason, all sales are final.
Returns
Returns are not accepted for:
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Change of mind
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Incorrect size or material selection
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Personal preference
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Buyer's remorse
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Orders placed in error
Please review all product details carefully before placing your order.
Damaged or Defective Artwork
If your artwork arrives damaged or contains a manufacturing defect, please contact us within 48 hours of delivery.
To process your claim, please include:
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Your order number
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Clear photographs of the artwork
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Photographs of the shipping box and packaging
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A brief description of the issue
Once reviewed and approved, a replacement of the same artwork will be produced and shipped at no additional cost.
Lost Shipments
If your order is lost during transit, we will work directly with the shipping carrier to resolve the issue. If the shipment is confirmed lost, a replacement will be produced and shipped.
Order Changes & Cancellations
Orders may be canceled or modified within 24 hours of purchase, provided production has not begun.
Once production has started, orders cannot be canceled, modified, or refunded.
Color & Material Variations
Every effort is made to accurately represent each artwork. However, slight variations in color, brightness, and finish may occur due to monitor settings, display calibration, and the characteristics of different print materials. These natural variations are not considered defects.
Limited Editions
Limited edition artwork is produced in strictly limited quantities. Once production has begun, editions cannot be exchanged for a different image, size, or material.
Final Sale
By completing your purchase, you acknowledge that each artwork is custom-produced specifically for your order and agree to this Returns & Refunds Policy.
